Terms & Condition

  • We are not responsible for any damage or injury caused by the misuse or mishandling of toys or electronics after purchase.
  • Customers are advised to follow all safety guidelines provided by the manufacturer.
  • Customers are encouraged to thoroughly inspect toys and electronics before purchase to ensure they meet their expectations.
  • All garment purchases are eligible for exchange within a 7-day period from the date of purchase, provided they are in their original condition with tags attached.
  • Any defects or discrepancies should be brought to the attention of our staff during the inspection process.
  • A valid proof of purchase, in the form of a bill, is mandatory for initiating the return of any product.
  • Please be advised that the use of counterfeit currency is a punishable offense, and any attempt to transact with fake money will be reported to the authorities.
  • Complimentary parking is provided for the first 15 minutes exclusively for our customers.
  • Enjoy free parking for the first 15 minutes, exclusively for customers. For those making purchases above AED50, parking is complimentary for up to 2 hours.
  • Unauthorized parking by non-customers is strictly prohibited; any outsider parking without making a purchase will result in fines enforced as per our policies.
  • In the event of unauthorized parking, we reserve the right to tow the vehicle and deliver it to the respective department for further action.
  • All vehicles must present the purchase bill at the time of exit for verification purposes.
  • The loss or damage of a parking ticket will incur a fine of AED 150.
  • Any accident or incident happened must be reported to given number (04-2692626).
  • Any vehicle is parked for more than 2 days will be removed by authorized department with owners expense.

General Information

- The hypermarket services are provided by 1to10center, and these terms and conditions govern the use of our facilities and services.

Shopping Regulations

- The hypermarket services are provided by 1to10center, and these terms and conditions govern the use of our facilities and services.

Payment and Pricing

- Prices are subject to change without notice.

- All transactions must be settled at the time of purchase.

- We accept various payment methods; please refer to our payment policy.

Returns and Refunds

- Returns are accepted within [number] days of purchase with a valid receipt.

- Refunds will be processed according to our refund policy.

Product Quality

- We strive to provide high-quality products, but we are not liable for any manufacturer defects.

- Report any quality concerns to our customer service within 7 days of purchase.

Membership Programs

Participation in any loyalty or membership programs is subject to specific terms outlined in the program documentation.

Privacy Policy

- Customer information is handled in accordance with our privacy policy, available on our website.

Promotions and Discounts:

- Promotions and discounts are subject to availability and may have specific terms and conditions.

- We reserve the right to modify or cancel promotions without notice.

Safety and Security

- Customers are responsible for their safety and the safety of their belongings while on the premises.

- Any suspicious activities should be reported to our staff immediately.

Lost and Found

- Items found within the hypermarket will be held at our customer service desk. Contact us for assistance.

Force Majeure

- We are not liable for failure to perform our obligations due to circumstances beyond our control, such as natural disasters or government actions.

Governing Law:

- These terms and conditions are governed by the laws of [Jurisdiction]. Any disputes will be resolved in accordance with the laws of this jurisdiction.

By utilizing our hypermarket services, you agree to abide by these terms and conditions. 1to10Center reserves the right to update these terms at any time without prior notice.

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